Unlock Revenue in

Customer Success

Are you a Customer Success Manager struggling to be more strategic and unlock revenue?

If managing customers and responsibilities feels overwhelming, my step-by-step system will help you drive revenue in your next business review.

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Three ways I can help you GROW:

Coaching & Services for Every Stage of Revenue Growth

CSM RevUP Academy

A 6-week intensive coaching program where you will learn world-class strategies to drive higher revenue and become more strategic. Become the rockstar CSM!

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1-1 Coaching

Get expert advice to unlock revenue, land your next promotion, and become a superstar CSM in Customer Success. Unlock your potential with a coach. 

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Revenue Resources

Get my step-by-step templates, guides, and playbooks to unlock revenue faster. I’ve done the work so you don’t have to! These are all my playbooks.

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FREE GIFT

Use AI to Streamline CS

Eliminate busywork, streamline tasks, and focus on what matters most—your customers. Download my free guide with 100 AI prompts to:

 • Automate workflows

 • Boost productivity

 • Drive revenue

Start using AI to elevate your CS game today.

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Level Up Your CS Skills

Our comprehensive blog posts have everything you need to level up your customer success game!

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The A-Z of Customer Success Manager Jargon

Articulate Value in Customer Success

NICE TO MEET YOU

I'm Anika Zubair

After 13 years of building and scaling Customer Success teams at hyper-growth SaaS companies, I’ve learned what it takes to drive real results—like achieving 120% NRR, reducing churn to under 5%, and driving multi-million-dollar ARR growth.

I’m passionate about helping CS pros become revenue-generating experts and build high-performing teams. As a global thought leader, speaker, and podcast host of The Customer Success Pro, I share actionable insights to help you level up your CS game.

Let’s unlock revenue, exceed targets, and shape the future of Customer Success—together.

 

Anika has been recognized by:

"I wish I had worked with Anika sooner, but better late than never"

- Jane Kang

"I LOVED CSM RevUP! It got me so jazzed."

- Bethany Patterson

"From unprepared to using success plans in every call - Thank you!"

- Larissa Donald
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