CS Pro, THIS IS YOUR YEAR! Your TIME!
Ready to Finally Stop Firefighting and finally focus on customer outcomes…?Â
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Join the VIP Priority list for:
THE CSM REVUP ACADEMYÂ
Click the button below to be the FIRST notified once we open up the doors to my masterclass, CSM RevUP Academy, so that you too can learn world class strategies to drive higher revenue. Come learn how to have the strategic conversations that let you stop firefighting and finally focus on customer outcomes… (and look like a rockstar to your boss) in RevUP CSM!Â
Join the waitlist today…
And put your career on the fast track!
Join below to be the first to know when enrollment is open and get special early access discounts!
What can you expect after completing the course?
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 • Become a revenue-minded CSM who identifies upsell opportunities, closes renewals early, and consistently hits NRR targets.
 • Shift your mindset from reactive to proactive.
 • Drive higher revenue through ethical, customer-focused sales strategies.
 • Create strategic customer relationships that build trust and open doors for upselling.
 • Develop a revenue success plan that ensures customer outcomes while driving business growth—a true win-win!
 • Position yourself as the top-performing CSM at your company.
Just a few CSM RevUP Success Stories
Sonja Heim
Head of Customer Success & Operations
“The course is a huge help that I still can get a lot out of it even though I was not able to attend all the live sessions. I love the open discussions and the exchanges of best practices sooooo much! The worksheets and that you deliver additional resources is amazing and helps a ton!”
Jane Kang
Senior CSM
“I just wanted to say THANK YOU for all the valuable insights and knowledge you've been sharing to be more revenue-focused. Your first module really set the foundation for this shift in my mindset, making the following modules much more impactful. I've had so many AHA moments. I found the discovery questions you provided really helpful. Improving my skills in asking effective discovery questions is something I've been wanting to improve upon. Thank you again, this whole experience has been so impactful to me as a CSM”
Bethany Patterson
CSM
“I LOVED CSM RevUP! It got me so jazzed. It reminded me of all the reasons why I love being a CSM and why I love working with customers. This course reminded me that we are strategic thinkers and if we focus our attention on revenue our customers benefit. We all need to take the time to step back and look at the bigger revenue picture and that is what this course reminded me to do. This is the best course ever! ”
MEETÂ YOUR COACH
Learn Best Practices from an Internationally Recognized and Award-Winning CS Leader
Since 2012, Anika has helped 100s of CSMs hit over 120%+ NRR by focusing on customer outcomes. She has tried and tested methods that help showcase value to your customers, whatever size business or industry you are in. In this course, she will be sharing her best kept secrets with you. See you there!
Anika Zubair
Top 25 Customer Success Strategist 2022 & 2023