In Episode 14 of The inSide Scoop on Customer Success, we tackle a very important topic: The new QBR – Best practices for digital business reviews. Listen in I talks to Dickey Singh, CEO & Co-founder of Cast.app. Digital Customer Success has to be the hottest topic of 2021, which is why today we’ll talk about how, as […]
On this month’s episode of The Customer Success Channel Podcast, brought to you by Planhat, I chatted with Jennifer Cramer, VP of Customer Success at Planhat about ”is all churn bad”? Jennifer is no stranger to the customer success channel because she is the new VP of Customer Success at Planhat. Prior to her new role […]