On this month’s episode of The Customer Success Channel Podcast, brought to you by Planhat, I chatted with Vijay Mehrotra, Professor of Business Analytics and Information Systems at the University of San Francisco about what tomorrow’s CS leaders are being taught at the university. Since 1992, Vijay has been active in the world of analytics, technology, management, […]

In Episode 16 of The Inside Scoop on Customer Success, we tackle a very important topic: Building a Community Strategy with Customer Education. On this episode, I talk with Adam Ballhaussen, Director of Customer Education at Docebo about how to build a community strategy with customer education. Forgot your headphones? No problem. Check out the transcript […]