Unlocking Business Growth: The Power of Customer Success in Driving Revenue and Retention

Understanding the Link Between Customer Success and Business Growth Understanding the link between customer success and business growth is crucial for companies looking to thrive in today’s competitive landscape. Customer success goes beyond simply satisfying customers; it involves ensuring that customers achieve their desired outcomes and derive maximum value from a product or service. Customer […]

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The Importance of Revenue in Customer Success with Maranda Dziekonski

On this month’s episode of The Customer Success Channel Podcast, brought to you by Planhat, I chatted with Maranda Dziekonski, Senior VP of Customer Success at Datasembly about the importance of viewing customer success as a revenue generator rather than a cost center. With over 20 years of experience in both working in and building world-class operations, Maranda […]

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